Hundreds of thousands of people across the United States, including many in Hawaii, use cell phones as main sources of communication on a daily basis. A recent case has developed regarding potential defective products that some who use a particular phone model have noted. The cell phone in question is said to malfunction when those using the phones activate a fingerprint sensor on the device.
The complaints are in regard to iPhone 6s and iPhone 6s Plus products. Many people have reported that the fingerprint sensors on the phones overheat, causing a potential safety hazard. Some who have filed complaints have said that the issue arises after holding a finger on the sensor for 10 seconds or more. Others, however, have stated that the flaw seems to occur randomly on their phones.
Since the issue seems to be related to hardware, some have speculated that Apple, the company that manufactures the phones, will have to replace the devices for all customers who have experienced problems from the apparent defects. In addition to problems of overheating, other iPhone 6s users have stated that their phones seem to spontaneously turn themselves off. Sound distortion has also been reported to be a problem with the device’s speakers.
Obviously, defective products that pose fire hazards from overheating might result in claims for monetary damages against manufacturers and others in the consumer supply chain should a customer become injured through normal usage of their purchased product. In Hawaii, personal injury lawyers are available to help guide anyone considering filing a lawsuit through the legal process. It is typically beneficial to contact an attorney as soon as possible after a product-induced injury has occurred if one wishes to pursue legal action in order to seek compensation for damages.
Source: Forbes, “iPhone 6s: Beware Of The Touch ID Overheating Issue“, Amit Chowdhry, Oct. 9, 2015